Did not have breakfast and meeting friends. Room large and v comfortable. my husband worked from the room. Pool was lovely and steam room. Staff at reception v helpful. Bar staff scarce and may need further training but there was party on in hotel. great having water option like sparkling and double filtered in corridor.
Mcdonnell
février 2024
The room was very clean and comfortable. The staff were friendly and professional. The ambience and location of the hotel is excellent.
Máirín
janvier 2024
Beautiful hotel and friendly staff. Breakfast was amazing but dinner wasn’t as good as I expected. Ordered steak which was very underwhelming for nearly 40 euro nothing on the plate that cheered it up looked like a 6oz steak with a bit of goo (minced mushroom puree) in half a red onion. Very disappointing. My mum had chowder as her main and she said it wasn’t nice she left half. We also waited a while on it and most of our dinner was just warm. One sent back her lamb dish as it was cold in the middle. Staff replaced it tho and that was the nicest dinner on the table. We waited a while on everything so didn’t stay for desert as 40 other guesses arrived for dinner and I think we got overlooked because of them. We all used the spa facilities, treatments were amazing however again I was a little disappointed the no robe was offered beforehand especially to my mother who was getting her first ever facial and had everything done in her jumper and clothes. So when she came out to met us in thermal relaxing room she was fully dressed and we left not long after that as she didn’t want to go back in and get changed. I never got offered my robe before hand either, I did after facial. I think you should be stripped and in robe and slippers before starting any treatment as more relaxing.
Miriam
novembre 2024
Fabulous location, stunning hotel. Had one of the best sleeps ever!
Ellen
novembre 2024
The staff were excellent - Katie and Hela on reception in particular were so helpful, efficient, and knew exactly what I needed for my stay. Big comfy bed, Elemis products in the bathroom (shampoo conditioner combo that I'll go out and buy), fridge in the room - all good.
Jo
octobre 2024
All the staff were so lovely especially the reception staff. We were given a complimentary upgrade as we were celebrating our engagement which was absolutely beautiful over looking the river. The beds are very comfortable and the level of house keeping was top class. The location is absolutely perfect for a Galway city trip, less than 5 minute walk to eyre square yet tucked out of the busyness so it is quiet.
Sinead
janvier 2025
The location is amazing! We stayed on the adult only floor. The rooms were very big with a fab balcony, his and hers sinks, large bath and shower. We had food in Coopers which was a nice, limited menu but I'm sure something for everyone nonetheless. We used the spa also, both of us had full body massage and facials which was heavenly.looking forward to returning very soon.
Laura
novembre 2024
Location, welcoming reception staff, excellent decor, room quality, the quality of sleep in spite of the room facing the city, the comfortable bed, the good quality furniture and upholstery in the rooms, the cleanliness (seriously, even the electric kettle was stainless steel and sparkling), the water pressure, the fact that there are sockets and plug points near the bed to charge your phone and near the desk and mirrors - so you can style your hair and do your make up, there is a proper iron and proper hair dryer in the room, ample hangers, the room service is superb , the quality of food all night available from room service was excellent, THE BREAKFAST, the accessible room is GENUINELY accessible, the view...
Sulagna
décembre 2024
Room was clean and comfortable, late opening of resident’s bar was appreciated as I arrived late via Dublin airport.
Marie
novembre 2024
I arrived really early, and it was so nice that they checked me in formally and I could then leave my luggage on hold in the reception until I returned in the afternoon and could get my room. Breakfast was too good to be true...! Steam-room and sauna were really hot and nice!
Triinu
juillet 2024